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Bitcoin and mobile wallets have the same issue essentially. While they are interesting tools, customers don't see a reason why they need to use them.
It is no secret that bitcoin has problems gaining a mainstream audience, but one company has attempted to solve the issue by allowing users to send bitcoin via Twitter.
In 2014, the IRS published a notice to give some guidance on how bitcoin taxation will function. Unfortunately there were some critical gaps in that notice that need to be filled.